Providence Community Pharmacy

PROVIDENCE MEDICAL CENTER Receives the 2022 Women’s Choice Award®
as one of America’s Best Hospitals for Outpatient Experience

Award recognizes safe surgery practices and lower rates for complications and infections

Wayne, NE – May 20th, 2022 – Providence Medical Center has been named one of America’s Best Hospitals for Outpatient Experience for a second year in a row by the Women’s Choice Award®, America’s trusted referral source for the best in healthcare.

Hospitals aiming to provide the most appropriate and value-based care along with advances in technology such as minimally invasive techniques have shifted many patient cases to outpatient settings.  As a result, hospitals have made significant strides in providing increased customer service to improve the outpatient experience.

“Overnight stays in the hospital can be very stressful and costly. With the advancement of technology, hospitals are now able to offer more procedures on an outpatient basis which is much more convenient, more affordable and less stressful,” said Delia Passi, founder and CEO of the Women’s Choice Award. “Women have demanding lifestyles with over 70% of moms employed so making it easy for her to find hospitals that provide the best outpatient experience helps simplify her life.”

The methodology used to select Providence Medical Center as one of America’s Best Hospitals for Outpatient Experience is exclusive in that it evaluates patient satisfaction measures with a hospital visit based on the criteria in the Outpatient and Ambulatory Surgery Survey (OAS-CAHPS).  The evaluation process is the only national list that focuses on the opinion of females. It is the only award recognizing excellence in outpatient satisfaction based on robust criteria that considers the patient experience and clinical excellence. 

To receive the award, hospitals must first be accredited by the Joint Commission (JC), The Healthcare Facilities Outpatient Program (HFAP) or Det Norske Veritas Healthcare (DNV). Accredited facilities are continuously improving the safety and quality of patient care and this certification signifies the facility’s commitment in meeting regulations and best practices for the medical industry.  The categories in the OAS-CAHPS survey are assigned weights based on the feedback received from the Women’s Choice Award Survey.  Only hospitals that achieve rankings higher or equal to the national average in communication and care by hospital staff, pre and post-surgical coordination, facility ratings and patients’ recommendation are eligible for the outpatient experience award. 

Providence Medical Center is one of 267 award recipients representing the hospitals that have met the highest standards for outpatient experience in the U.S. by the Women’s Choice Award. 

“We could not be prouder of our hospital and our staff who are dedicated to providing extraordinary patient care. Our Outpatient Clinic hosts over 25 medical professionals of many different specialties so those in our service area do not have to travel for expert specialty care. Being recognized for providing quality Outpatient Services close to home is a true honor.” Says Carrie Fertig, Director of Outpatient Specialty Services at Providence Medical Center.  

For more information about the America’s Best Hospitals for Outpatient Experience, please visit https://womenschoiceaward.com/best-outpatient-experience   

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For more than 45 years, Providence Medical Center (PMC) has been recognized as a leader in providing extraordinary rural healthcare to over 15,000 individuals and families in Northeast Nebraska. Located in Wayne, Ne the Medical Center offers 21 spacious patient rooms including 2 OB suites, 2 critical care rooms and 1 hospice family room.

The Medical Center also offers nearly 20 different specialty physician services through the Outpatient Clinic and performs 14,000 procedures annually utilizing Providence’s laboratory, imaging, and surgical services. In addition to these services, PMC is home to several highly developed behavior health, rehabilitation therapy and wellness programs.

Providence Medical Center employs more than 200 individuals, making it one of the major employers in Wayne and the surrounding rural communities. This team of professionals is committed to carry out PMC’s mission of providing quality healthcare in the Spirit of Christ.

Our 21-bed acute care facility Comprehensive outpatient specialty services, therapy, home health, hospice, and emergency care services, are just a few offerings that accompany PMC’s robust inpatient services. Providence also uses state of the art technology to provide comprehensive outpatient specialty services, emergency care, and therapy to area residents. PMC patients and family members alike find a smart and dedicated workforce with a sole focus on caring for families in Northeast Nebraska.

PMC remains focused on its mission and vision of providing quality healthcare in the Spirit of Christ and being the provider of choice in Northeast Nebraska.


The Women’s Choice Award for Best Hospitals™ is a trusted referral source and coveted credential that identifies the nation’s best hospitals based on robust criteria that includes relevant clinical performance, patient satisfaction and appropriate accreditations. The Best Hospitals demonstrate exceptional ratings, providing the highest level of care and commitment to their patients’ health and well-being.  The Women’s Choice Award is the only designation that takes into consideration the preferences of women when selecting a hospital. Visit http://www.womenschoiceaward.com/ to learn more. 

The information contained in this release is not permitted to be used in a non-press related context without the express prior written consent of the Women’s Choice Award.

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